H-Street: 1988-1990
- ICM created in August
- Pilot project for individualized services concept, known as Arkansas Medicaid Waiver
- Both Waiver & ICM expanded statewide
Tanglewood: 1991-1993
- ICM doubled in size – twice
- Opened two field offices
Kavanaugh: 1994-1999
- Waiver allowed providers to offer both case management & services
- ICM enrolled as a waiver service provider
Kanis: 2000-2014
- Built new Little Rock office
- Opened one field office
- Began planning for changes & quality improvement
Merrill Drive: 2014-
- Expanded day supports to add BRAVO
- Opened 3 retail stores
- Continue comprehensive quality improvement efforts agency wide
Photo credit to “Abby Malone Photography“