Community Supports

Providing caring and individualized in-home supports that foster independence and help people with disabilities and seniors remain in their home and community of choice.

What is Community Supports?


Community Supports are home-based supports and companionship services provided to children and adults with intellectual and developmental disabilities, and seniors. ICM Direct Support Professionals (DSPs) provide support services to ICM customers. ICM refers to the people supported as customers because they can choose to seek services elsewhere at any time. These services include hands-on assistance with daily living and habilitation activities to help develop skills in many life domains (e.g., money management, cooking, shopping, bathing, dressing, and personal hygiene). For instance, one individual being supported by ICM may need hands-on assistance 24 hours a day, seven days a week while another person may only require assistance with meal preparation, shopping, and going to the gym a few days each week.

ICM accepts funding from Arkansas Medicaid, private insurance, and private pay. ICM is credentialed to provide 1915c Medicaid Waiver Services by Arkansas Total Care, Summit Community Care, Empower Healthcare Solutions, and CareSource.

The most common type of community support is Supportive Living under the 1915c Waiver.

What Makes ICM’s Community Supports Program Different?

ICM strongly believes that all people are created equal and should have the right to live in the home of their choosing, not an institution. Our approach is driven by this belief. ICM customizes its services and supports to address each person’s unique needs and situation instead of a one-size-fits-all approach. ICM Team Members are located throughout every region of Arkansas and include Direct Support Professionals, Therapists, Board Certified Behavior Analysts, Registered Nurses, and Psychological Examiners.

How to Receive ICM Community Supports?

Children, adults, and seniors can receive ICM community supports services through two primary means:

  • Medicaid
    • Children and adults with disabilities in need of community supports who are Arkansas Medicaid-eligible can apply for services with the Arkansas Department of Human Services. These services are funded through the 1915c Community and Employment Services Waiver. Upon being notified they are eligible to receive services, individuals can select a PASSE (Provider-led Shared Savings Entity) to manage their care. PASSEs are insurance companies that are responsible for overseeing the care provided to Medicaid beneficiaries eligible to receive 1915c Waiver services. The four PASSEs currently licensed in Arkansas are Arkansas Total Care, Summit Community Care, Empower Healthcare Solutions, and CareSource.
    • After being referred to a PASSE, the individual can select a provider for Supportive Living. ICM is a provider for Supportive Living.
  • Private Pay
    • Children, adults, and seniors in need of community supports who are not Medicaid-eligible can pay a private rate for in-home services.

Kanis Apartments

ICM provides a small apartment complex consisting of four units for ICM customers with disabilities. In 2015, ICM remodeled the administrative office on Kanis Road in Little Rock to provide a housing option for people with developmental disabilities and medical needs. The apartments are designed with privacy and tranquility in mind and located in a quiet rural area in west Little Rock.

How to Learn More? 

If you would like to learn more about receiving in-home supports or are interested in becoming a Direct Support Professional, please contact us at or call 501-228-0063 today!

Testimonials from Customers

As Kenny Jo has grown from a young child to an adult, his needs have changed, and ICM has grown with him.  As he has transitioned into adulthood, ICM has helped to meet those changes.  It has been beneficial for him to be with a provider that is able to continue his continuity of care, and that has met his changing needs throughout his aging and growth.

-Annette Cook