H Street

H-Street: 1998-1990

  • ICM created in August
  • Pilot project for individualized services concept, known as Arkansas Medicaid Waiver
  • Both waiver & ICM expanded statewide
Tanglewood

Tanglewood: 1991-1993

  • ICM doubled in size – twice
  • Opened two field offices
Kavanaugh

Kavanaugh: 1994-1999

  • Waiver allowed providers to offer both case management & services
  • ICM enrolled as a waiver service provider
Kanis

Kanis: 2000-2014

  • Built new Little Rock office
  • Opened one field office
  • Began planning for changes & quality improvement
Merrill

Merrill Drive: 2014-

  • Expanded day supports to add BRAVO
  • Opened 3 retail stores
  • Continue comprehensive quality improvement efforts agency wide